Our commercial leasing packages enable you to pay for the quoted system in monthly instalments rather than one lump sum with the option to own the system outright with one more final payment. Each repayment is 100% tax deductible against taxable profits and repayments are fixed for the entire term of the agreement.
Upon renewal of your lease we will replace your system ensuring you have the newest available technology in security.
Other services including the Cloud Storage, Monitoring & Retail Analytics can be included into the lease to give you one complete security package; giving you peace of mind that you are secured to the highest level.
Our in house receiving centre operates on a continuous 24 hours, 7 days a week, 365 days a year basis guaranteeing you and your family full cover throughout the year.
Upon activation of your alarm system we will call you within minutes regardless of what type of activation we receive. Our control room can determine a confirmed intrusion as this causes multiple sensors to be activated indicating movement throughout your premises. False alarms will be responded to; this gives our customers peace of mind knowing your alarm system is working and our response is quick and efficient.
We also monitor for PANIC situations this is normally used in event of medical emergencies or duress situations. Panic pendants can also be added to the system so your panic button is never out of reach.
We provide 24/7 technical support so if you ever need assistance with your alarm a technical engineer is always at hand whether it be a simple refresher of how the system works or you would like to adapt the way the system works for you. We also provide an over the phone servicing of already installed Daitem alarm systems free of charge. This will help determine the current status of the system and we can proceed from there if any works need to be carried out.
By connecting your Dahua DVR with motion sensing PIR(s) to a broadband connection we are able to monitor your CCTV system and act upon each activation of your system.
Once an activation is received by our control room we can determine by viewing your systems cameras whether it is a false alarm or a genuine intrusion and act accordingly. With the ability to remotely download footage and forward it to the relevant people, you can rest assure that someone is always watching out for you.
We are able to monitor within a specific timeframe or 24/7 depending on your needs.
Safe hosts are a Cheltenham based company that pride themselves in a rock solid and redundant hosting service. With uninterruptable power supplies on all servers to keep uptime at a maximum, an onsite substation to minimise power issues and two diesel generators for power redundancy.
With 24/7 security, access controls and CCTV throughout the datacentre we know that no one will be able to physically access our servers without our knowledge or consent. As well as security, the data centre has fire suppression and fire early warning system to prevent loss from fire.
Since Safe hosts are also a ISP they have a high-performance telecommunications network with multiple redundant network connections and denial of service protection to ensure that we are always connected.
"Amazing company and delighted they wrote to my dad asking if he wanted RS1 to monitor his alarm system.
Knowing my dad is safe when I am not with him, I can get a call at 2am that my dad has activated the alarmthat makes me happy. Response Security 1 are also looking after my dad. Does not matter what time the alarm is activated, a member of staff always calls. My dad has activated his alarm 4 times in one night, I received 4 calls. Outstanding service & friendly staff.
I would certainly recommend RS1, committed to keeping people safe and staff are very friendly. I cannot prise them enough."Liz McGuinness — Airdrie
"From the first contact with RS1, I feel that I’m with a company that I can trust, be comfortable and secure with.
It has been my experience that RS1 is very efficient in monitoring my alarm system with prompt response to activations. I am very impressed with RS1’s ability to monitor many aspects of my wireless system, from updating to problem solving over the phone, thus avoiding expensive/regular maintenance visits.
Having had very bad experiences with three other security companies, RS1 has restored my confidence without which I would not have a security system."David West — Bedhampton
"They are prompt, efficient and very customer friendly.
The response to alarm calls whether triggered by accident or not is speedy and sympathetic. Running costs are set at affordable rates, coupled with prompt service which give the user an enhanced feeling that his property is secure and monitored
I have already recommended RS1 to friends and family."F. Wherrett — Livingston
“Response Security 1 installed and excellent system that is very easy to operate and had comprehensive coverage of the property.
The sophisticated surveillance system and service provided by RS1 gave me the confidence to know this was a premium product while also reassuring me that my property is fully protected. It was a trouble free installation with minimal disruption and no complicated wiring.
Overall the service provided by RS1 was prompt, efficient and they installed an excellent product.”J. Gann & K. Gough — Nailsea
“I was very impressed by the courtesy and helpfulness of the RS1 staff. They were kind and polite and everything was explained to me in detail.
I have gained piece of mind knowing that my alarm system is working correctly and that I have a quick and effective response to any alarm activation.
I have made many recommendations to friends and family because of this.”M. Gatherer — East Lothain
“I found Response Security 1 exceedingly helpful, knowledgeable and not at all pushy. They have restored our faith in Security Alarm system companies. Their recommendation of who to use to try and recover our money from the previous defunct alarm company supplier was wonderful and successful. We secured a full refund.
Secondly the simplicity to test our alarm system which was carried out over the phone enabling us to move to RS1 was carried out in a most helpful, patient and friendly manner.
RS1 are very thorough and professional ensuring the transfer to utilize their monitoring services was smooth and certainly not pushy. Options were always clearly explained. After a bad experience with our previous alarm people, RS1 were reassuring and very quickly got us re-alarmed.”Mr Smart — Broxbourne
Even with CCTV and alarms, some opportunistic burglars just like to try their luck and think they can “beat the system” by stealing your system. With RS1 cloud you will have evidence to catch the thief even if the unthinkable happens.
Each alert generates a snapshot of the event with full details of date, time and what device was triggered. We will receive full quality, HD images of the event and get them sent straight to our secure cloud server for storage. Along with alert snapshots, we will also receive health reports and get warning of any faults with your CCTV system, allowing us to make sure your system is always operational.
Software can be introduced to the system for use in a retail enviroment to help monitor market changes, customer behaviour and emerging trends. There are different types of analytics that can be applied. The software uses a highly advanced range of specially developed algorithms to give retailers the highest quality sales intelligence and are the products of choice for a growing number of major retailers.
Retail environments are busy places in which it is difficult to track precise occupancy numbers, and associated times, that provide valuable insight into store visitor patterns, seasonal variations or the influence of promotions and other factors.
PeopleCounter enables retailers to measure occupancy numbers from the start of a customer's journey at a store entrance, track trends and anticipate potential health and safety management issues. PeopleCounter is a simple-to-install solution that enables managers accurately to count people entering a store, or visiting locations outside of a retail context, which helps with planning and resourcing, regulatory compliance, and seasonal, even daily trend analysis.
The checkout or till area is a crucial part of the shopping experience. It's often where customer loyalty is won or lost. Customer abandonment is a high risk. However, retailers can't simply have staff twiddling their thumbs in order to reduce the risk of losing customers. Waiting times and queue length are major factors in the retail experience as they affect customer satisfaction, staff productivity and sales optimisation.
QueueManager incorporates a unique methodology that enables retailers to monitor operations, calculate the true impact of queue times and to take fast, effective action to reduce abandonment. The software integrates the queue management solution cost effectively with your existing camera network. Any time that predetermined queue levels are exceeded, a text, email or Software alert is sent to store managers using the system. Armed with real-time knowledge, staff can make an informed decision, allocate more staff to checkouts or even close non-productive tills and directly influence sales.
Learn where your customers go once they enter your store, what aisles they head to, where they spend most time and where purchases are made. At a glance you'll be able to see what products or locations are acting as 'honeypots' and tailor the plans of different store and merchandise layouts.
HeatMap data is created at each existing CCTV camera location and then combined into a floor plan visualisation that enables better analysis and understanding of product placement. This sophisticated yet accessible mapping solution provides real-time information about customer behaviour, trends and patterns that is otherwise only accessible with an expensive hardware solution.
Below is a list of our current security packages, please contact us on 0800 622 6542 for further enquiry.
Additional Components Available at Request.
Call us: 0800 622 6542
Email us: email@example.com
Our technical support department is available 24/7, all year round via telephone, simply call 0800 622 6542 and select option 2.
Alternatively you can contact them via email at firstname.lastname@example.org or using our online contact form found below.
We also have written some CCTV user guides which can be found here.
All installations of CCTV systems, monitored Alarms or Access Control are covered by the RS1 guarantee! We guarantee all parts installed for 2 years and also cover labour for one year from installation date.
If you go for our commercial leasing package we will guarantee all parts and labour for the duration of the lease plus upon renewal of your lease we will replace your system ensuring you have the newest available technology in security.
For alarm system batteries bought through us we offer a 2 year guarantee on the life of the batteries if they are installed by our trained engineers to ensure the fault is not with your equipment.